LEGAL_REVIEW_CONFIRMED=true is set only after that review.
Terms of Service
Effective date: [DATE]
These Terms of Service ("Terms") govern access to and use of Oz FreightOps and the Oz Core platform (the "Service"), operated by [YOUR LEGAL ENTITY NAME] ("we", "us", "our"). By creating an account or using the Service after the reviewed Terms are published, you agree to these Terms.
1. Service
The Service provides AI-assisted software and API capabilities, including freight-operations intake, structured extraction, document processing, operator workspaces, quote and shipment workflows, customer communication drafts, model APIs, retrieval, and account/usage administration.
2. Accounts and authority
- You must provide accurate information when registering and keep it up to date.
- You are responsible for activity under your account and API keys and must keep credentials confidential.
- Organization administrators must have authority to act for the organization they administer.
- Notify us promptly if you suspect unauthorized access; compromised API keys can be revoked.
3. Acceptable use
You may not use the Service to violate law or third-party rights; distribute illegal or infringing content; circumvent access controls, quotas, or security measures; interfere with the Service; or use AI output as the sole basis for consequential decisions without appropriate independent human review.
4. AI assistance and human control
AI output may be incomplete, outdated, or incorrect. In the current qualified product behavior, freight pricing, bookings, cancellations, carrier selection or commitment, shipment-update application, customer-facing sends, and other external commitments require explicit human review or action. You are responsible for evaluating source information and output before acting on it.
5. Plans, fees, cancellation, and refunds
- Plan limits and included capabilities may be shown in the Service or applicable order.
- Where paid subscriptions are enabled, billing may be processed through the configured Paddle merchant-of-record/payment service.
- Recurring subscriptions renew until cancelled where the selected plan is recurring.
- Refund/cancellation policy: [REFUND POLICY]
- Pricing or billing changes will be communicated where required by applicable law and billing terms.
6. Data and privacy
Our Privacy Policy describes the data the Service stores and processes, including persistent freight messages and original attachments, configured providers, and audit records. We do not use customer freight messages, attachments, prompts, or model outputs to train our models under the current product behavior.
7. Intellectual property
We retain rights in the Service itself. As between you and us, you retain rights in the inputs you submit and, to the extent permitted by applicable law and upstream provider terms, outputs you receive. You grant us the rights necessary to process your inputs to provide, secure, support, and operate the Service under the final reviewed agreement.
8. Third-party services
Some features depend on configured infrastructure, model, email/integration, or billing providers. Use of those features can also be affected by the relevant provider's availability and terms.
9. Service changes, suspension, and termination
We may maintain or change the Service over time. You may stop using the Service subject to account and billing terms. We may suspend or terminate access for material breach, abuse, non-payment, security risk, unlawful use, or where required by law. No contractual uptime or response-time SLA is created unless a separate reviewed agreement expressly states one.
10. Warranties and limitation of liability — review required
To the maximum extent permitted by applicable law, the final reviewed agreement may include warranty disclaimers and liability limitations. Rights or remedies that applicable mandatory law does not permit the parties to exclude remain unaffected.
The final exclusions, monetary liability cap, and any indemnity language require qualified review. The existence of this draft must not be treated as legal approval.
11. Governing law and disputes
[GOVERNING LAW / DISPUTE FORUM]
12. Mandatory protections
Nothing in these Terms is intended to exclude rights or protections that applicable mandatory law does not permit the parties to exclude.
13. Changes to these Terms
Material changes will be communicated in the Service, by email, or another reasonable method where required. The effective date above identifies the published version.
14. Contact
[SUPPORT EMAIL]